Privacy Policy for Craig Lee Counselling and Psychotherapy
Introduction
At Craig Lee Counselling and Psychotherapy, accessible from www.craigleetherapy.co.uk, one of my main priorities is the privacy of my visitors. This Privacy Policy document contains types of information that is collected and recorded by Craig Lee Counselling and Psychotherapy and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact me at hello@craigleetherapy.co.uk.
General Data Protection Regulation (GDPR)
I am a Data Controller of your information.
The legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information I collect and the specific context in which I collect the information:
Craig Lee Counselling and Psychotherapy needs to perform a contract with you
You have given Craig Lee Counselling and Psychotherapy permission to do so
Processing your personal information is in Craig Lee Counselling and Psychotherapy legitimate interests
Craig Lee Counselling and Psychotherapy needs to comply with the law
I will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. I will retain and use your information to the extent necessary to comply with my legal obligations, resolve disputes, and enforce my policies.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information I hold about you and if you want it to be removed from my systems, please contact me.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information I have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
Sensitive Data
Where the law requires me to collect personal data, where it is agreed under the terms of the contract between us, and you do not provide me with that data upon request, I may be unable to perform the contract (for example, to provide services to you). I may also have to cancel any services already requested but I will notify you if this is the case.
I will only use your personal data for the purpose it was collected or for a reasonably compatible purpose where necessary. In the event that I need to use your details for an unrelated new purpose, I will inform you and explain the legal grounds for processing this information.
I may also process your personal data without your knowledge or consent where this is required or permitted by law.
I do not carry out automated decision making or any type of automated profiling.
Disclosures of your personal data
I may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require me to report processing activities.
I require all third parties to whom I transfer your data to respect the security of your personal data and to treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with my instructions.
Log Files
Craig Lee Counselling and Psychotherapy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Craig Lee Counselling and Psychotherapy uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Craig Lee Counselling and Psychotherapy.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Craig Lee Counselling and Psychotherapy, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Craig Lee Counselling and Psychotherapy has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Craig Lee Counselling and Psychotherapy's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Children's Information
Another priority is adding protection for children while using the internet. I encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Craig Lee Counselling and Psychotherapy does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, I strongly encourage you to contact me immediately and I will do my best to promptly remove such information from my records.
Data retention
I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In deciding the length of time in which to keep data, I consider the amount of data, its nature and sensitivity, the potential risk of harm from unauthorised use or disclosure, the processing purposes, and whether these can be achieved by other means and legal requirements.
For tax purposes I am lawfully required to keep basic information about my clients (including Financial and Transaction Data) for six years after they stop being clients.
Your legal rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
To exercise any of your legal rights described above, please email me at hello@craigleetherapy.co.uk There will be no fee for accessing this data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.
I will attempt to respond to legitimate requests within one month. Occasionally it may take longer than a month where your request is particularly complex or you have made a number of requests. In this case, I will notify you.
If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you.